Last updated: [May 16 2025]
1. Who We Are
Cutfarm (“we,” “our,” “us”) operates the website https://www.cutfarm.com (the “Site”) and related sub-domains, including files.cutfarm.com (collectively, the “Services”). We provide secure, searchable storage for raw and finished media assets we create for our clients.
2. Information We Collect
| Category | Examples | Purpose |
|---|---|---|
| Account Data | Name, e-mail, password hash, company name | Create and maintain your account |
| Usage Data | Login timestamps, pages viewed, download history, IP address, browser type | Operate, secure, and improve the Services |
| File Content | Videos, photos, metadata you upload | Provide storage and retrieval functions |
| Payment Data (if applicable) | Billing address, last 4 digits of card | Process subscriptions or project fees |
| Cookies & Similar Tech | Session ID, preferences | Keep you logged in and personalize experience |
You may refuse to provide certain data, but some functionality (e.g., asset downloads) may not work.
3. How We Use Your Information
- To authenticate you and provide your private asset library
- To process transactions and send invoices or receipts
- To respond to support requests
- To analyze usage trends and improve performance
- To detect, investigate, and prevent security incidents or fraud
- To comply with legal obligations
4. Sharing of Information
We never sell your data. We share it only when necessary:
| Recipient | Reason |
|---|---|
| Infrastructure & Cloud Providers (e.g., Amazon Web Services, Dropbox) | File storage, database hosting |
| Payment Processors (e.g., Stripe) | Secure payment collection |
| Analytics Services (e.g., Plausible Analytics – cookieless) | Site performance insights |
| Professional Advisors & Authorities | Legal compliance, dispute resolution |
All vendors are bound by contractual confidentiality and security obligations.
5. International Transfers
Our servers are currently located in the United States. If you access the Services from outside the U.S., you consent to transferring your information to the U.S., which may have different data-protection rules than your jurisdiction.
6. Retention
We keep Account Data while your account is active. Uploaded files remain until you delete them or for 90 days after account closure, whichever comes first, unless we must retain them for legal reasons.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete personal data
- Object to or restrict processing
- Receive a copy of your data in portable form
- Lodge a complaint with a supervisory authority
Email support@cutfarm.com to exercise these rights.
8. Security
We employ encryption in transit (HTTPS/TLS 1.3) and at rest, role-based access controls, and routine security audits. No method of transmission is 100 % secure, and we cannot guarantee absolute security.
9. Children’s Privacy
The Services are not directed to children under 13, and we do not knowingly collect data from them.
10. Changes to This Policy
We will post any updates on this page and revise the “Last updated” date. Material changes will be announced via email or in-app notice at least 30 days in advance.
11. Contact
Questions? Email service@cutfarm.com